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Park West Gallery - Review in Auctions and Internet Stores category from London, England
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Please DO NOT buy anything from this deceitful company. They also have art dealers on the cruise ships who will force their way to charm you into buying their worthless artworks. I would like to inform you of the ongoing matter that I have been dealing with Park West Gallery since December 2015. We have bought 4 artworks from Park West Gallery through the Emerald Princess on August 2015. There were 3 pieces that arrived 4 after the 12 weeks delivery date promised by the cruise auctioneer. Anyway, the 4th piece delivered to me unbelievably... Read more

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WE PURCHASED A PAINTING WHILE ON THE CELEBRITY.. AND WERE TOLD THAT WE COULD CANCEL WITHIN 40 DAYS.. WHEN WE RETURNED HOME WE FOUND OUT THAT WE COULD PURCHASE THE SAME PAINTING FOR $2000.00 CHEAPER.SO WE CANCELLED ONLY TO BE TOLD THAT WE WOULD BE CHARGED A CANCELLATION FEE OF 15%... WHICH AMOUNTED TO 752.00.. THEY WOULD GIVE US A VOUCHER IN THAT AMOUNT ,TO BUY ANOTHER PAINTING.. NOT THAT WE WANT ANYTHING MORE TO DO WITH THIS COMPANY.. CELEBRITY TRIED TO GET THEM TO WAIVE THE FEE, BUT THEY REFUSED.. CELEBRITY HAS LOST MY BUSINESS ALSO IF THIS... Read more

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3 years ago my husband and I were on our honeymoon and bought a Thomas Kinkead from the gallery. It was a framed painting and beautiful. Once I set down that evening to pay they said that it would be over 10 times more than I bid to keep the frame. I said fine send it without the frame. ( I was pissed they did not say I did not purchase the frame). It was three months before we received it and we had to leave it in the container and put in storage. Last week we got it out of storage to find it it was not the painting it was a freaking print. I... Read more

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Never again will I deal with this mob, have not got the decency to contact us over this matter. Oh boy have we tried ,how can a crowd like this be allowed to take cruise passengers down. How can cruise lines allow THEIR passengers to be taken down by this crooked mob. In Australia they would be hounded by our media We purchased two pieces of art and a wrong piece was sent we contacted them to no evail we were going to be out of pocket and had to organise a return our selves. We were made feel unwanted and getting return emails from peak west... Read more

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I took a cruise on the Carnival Splendor from December 27, 2013 to January 4, 2014. While on the cruise, I purchased artwork from Park West gallery. I purchased artwork on January 2nd totaling $250. I then purchase additional artwork on January 3rd totaling $420, for a grand total of $670. I received a bill from GE Capital Retail bank (the bank) in February 2014 for a total of $485. The total sum was covered by a promotional deferred interest on the balance if paid in full by August 13, 2014. The current amount due was a minimum payment... Read more

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Made 3 purchases on Star Norwegian December 2015. No delivery or any contact with this company. I am contesting payment with AMEX. Sad because people on board were great. They will not return calls. Told 6 weeks to delivery. Add comment

We have been arguing with Park West for 6 Months over an expensive piece of art we purchased at a land auction. This company should be put out of business and not ever allowed on cruise ships. This company is a scam. DO NOT PURCHASE from them. They never return calls. They Take your $ and that is the end of their customer service. Does anyone have any suggestion on getting your $ money back or putting these thieves out of business? Read more

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My wife and I have made numerous purchase from Park West and were happy with them until invited to attend a VIP cruise in November 2015. First if anyone has been offended to take a VIP cruise or offended a hotel stay my recommendations is STAY AWAY. The person running the show was named Jordan and his crew. This man did nothing more than talk about himself everyday for over an hour before anything got started and ended up take most of the morning or evening. He would only talk with the people that he wanted as well as his wife. As the week... Read more

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I recently went on a P & O cruise and purchased a painting at a Park West gallery auction. While at the auction I won the raffle. I have now received the painting that I purchased and am very happy with it. But the raffle prize was not with the delivery which is just what I expected. I have tried to contact the Gallery through phone calls and emails with no success. Can you please tell me just what I have to do next to get this raffle prize. Just some contact would be appreciated Hoping to hear from you soon Cecelia Ayres Goombungee Qld... Read more

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My husband and I bought a few pieces of art on a cruise last fall. When we had not received any of the pieces with the 90 days coming soon, my husband contacted them and left a message. The return message was rude and not informative. It is now past the 90 days "guaranteed" delivery time and we have one piece of the three. Also, the piece we received is not as ordered. We will continue to request service...from other reviews I'm NOT optimistic. Read more

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