Park West Gallery Complaints and Reviews

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Park West Gallery
Main address: 29469 Northwestern Hwy 48034 Southfield Michigan
877-440-0630, 248-354-2343(international), ,
  • 27 complaints
  • $42.8K claimed losses
  • $1.6K average
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  • Nov 12
  • Auctions and Internet Stores
  • Artwork
  • 50

The auctions on board cruise ships have always been one of the highlights, deliveries of the ordered goods always come with big problems. While Park West promise to be "global", they simply are not ready for overseas shipments. Damaged deliveries, in-complete deliveries, wrong framing, late deliveries, poor custom’s clearance: in the past five years we faced problems with each and every... Read more

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  • Sep 12
  • Auctions and Internet Stores
  • Bedford, Texas
  • Positive Experience
  • 223

Bought art, very happy We bought original pieces and carried them off the boat. Buy what you like for yourself. You would not go totheHoliday Inn to buya Rembrandt.....would you? So, dont buy on a boat anything you dont love for arts sake. We returned a piece after I was let go from my job the day we got back! We kept one 1700 piece and returned the 3100 piece....... happy everyday we look at i... Read more

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  • Aug 26
  • Auctions and Internet Stores
  • Art Piece Delivery
  • 189

Have received item PRM079 & REG366 284399 UPS carrier delivered without informing us we had to pay them import charges & Handling charges., so took a chance. CP%11 184295.0254 Umbrella Man with Cane 2006 Peter Max (framed) , can you advise as soon as possible. if this has been shipped ? At what stage is it in the process? and a request that the carrier contacts us!!!!. We are going... Read more

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  • Aug 17
  • Auctions and Internet Stores
  • Valhalla, New York
  • Positive Experience
  • 415

We know all about Park West Galleries,as we have gone to auctions both on land and at sea. We recently stepped off a Holland America 11 day Cruise August 2014 and want to share our experience that we encountered with Park West. First of all Holland America is a wonderful ship with outstanding hospitality. On this cruise there were two at sea days where you can go to the pool, gamble, or go to an... Read more

Was this review helpful? 3 4


  • Jul 24
  • Auctions and Internet Stores
  • Refund
  • 497

I purchased art on-board Celebrity in April 2014. When I returned to the US from Spain in May 2014, I decided that I could not afford the purchase due to home remodeling costing more than anticipated. I contacted Park West within the timeframe allotted and canceled all but one piece. Per their contract, receipt of the art takes from 6-8 weeks so nothing had been shipped when the order was... Read more

Was this review helpful? 4 2


  • Jun 17
  • Products
  • Torbay, Newfoundland And Labrador
  • Wrong Print
  • 1
  • 1
  • 226

Won a piece on a cruise and decided to spurge and have it framed and matted on the ship. Upon return home noticed my invoice had the wrong print, called park west whom assured me they would take care of it and send me the one I had picked out but of course when it arrive it was not the right one! Very disappointed and the cost and Inconvience to ship it back from eastern canada just not worth it,... Read more

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  • May 03
  • Entertainment
  • Miami, Florida
  • Art Work
  • 3
  • 3
  • 701

On February 28, 2014 I met with Park West representatives aboard a Royal Caribbean cruise to purchase a couple of pieces of art that I was interested in. While working the paperwork they offered me 4 more pieces of art at very large prices, explaining that the artist's work should be in everyones home because he is the Andy Warhol of today. They gave me such a great deal that I couldn't resist.... Read more

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  • Apr 13, 2013
  • Shopping
  • 642

I've never written a report like this but I felt compelled. They work on cruise ships so they can get around laws that keep them from ripping you off. They didn't send me a piece of art and were falsely advirtising the art that was on the ship. They were telling me it would normally be sold for $1,000+ but "because we're in at sea we can charge you much less because we avoid taxes"... Read more

Was this review helpful? 2 2


  • Mar 29, 2013
  • Shopping
  • Palm Springs, California
  • 1
  • 1
  • 434

I had recently entered a complaint against Parkwest Galleries and how they were not understanding to a complaint made about art work purchased on a recent cruise on the Celebrity Ship Equinox. Well I want to tell everyone that I was contacted by Parkwest personally and had a chance to discuss my problem. What a very understanding group of people they are. I worked with Lisa Hershberger over the... Read more

Was this review helpful? 0 11


  • Mar 16, 2013
  • Shopping
  • La Quinta, California
  • Peter Max Painting
  • 4
  • 4
  • 678

Recently we were aboard the Celebrity Cruise Ship Equinox. We bought $41,000 worth of Peter Max art work. When we returned home due to personal reasons we had to cancel the order. Park West kept 15% of the money as a cancellation fee. When the art was purchased we were told we had 40 days to cancel the order or exchange art work. Nothing was ever said as to the 15% fee to cancel, as a matter of... Read more

Was this review helpful? 4 10
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