Park West Gallery Complaints and Reviews

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Park West Gallery
Main address: 29469 Northwestern Hwy 48034 Southfield Michigan
877-440-0630, 248-354-2343(international), , http://www.parkwestgallery.com/customer-service.aspx
  • 23 complaints
  • $32.7K claimed losses
  • $1.4K average
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  • 2 days ago
  • Auctions and Internet Stores
  • Onboard Art Auctions Refund
  • 8

I purchased art on-board Celebrity in April 2014. When I returned to the US from Spain in May 2014, I decided that I could not afford the purchase due to home remodeling costing more than anticipated. I contacted Park West within the timeframe allotted and canceled all but one piece. Per their contract, receipt of the art takes from 6-8 weeks so nothing had been shipped when the order was... Read more

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  • Jun 17
  • Products
  • Torbay, Newfoundland And Labrador
  • Wrong Print
  • 1
  • 12

Won a piece on a cruise and decided to spurge and have it framed and matted on the ship. Upon return home noticed my invoice had the wrong print, called park west whom assured me they would take care of it and send me the one I had picked out but of course when it arrive it was not the right one! Very disappointed and the cost and Inconvience to ship it back from eastern canada just not worth it,... Read more

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  • May 03
  • Entertainment
  • Miami, Florida
  • Art Work
  • 2
  • 80

On February 28, 2014 I met with Park West representatives aboard a Royal Caribbean cruise to purchase a couple of pieces of art that I was interested in. While working the paperwork they offered me 4 more pieces of art at very large prices, explaining that the artist's work should be in everyones home because he is the Andy Warhol of today. They gave me such a great deal that I couldn't resist.... Read more

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  • Apr 13, 2013
  • Shopping
  • 272

I've never written a report like this but I felt compelled. They work on cruise ships so they can get around laws that keep them from ripping you off. They didn't send me a piece of art and were falsely advirtising the art that was on the ship. They were telling me it would normally be sold for $1,000+ but "because we're in at sea we can charge you much less because we avoid taxes"... Read more

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  • Mar 29, 2013
  • Shopping
  • Palm Springs, California
  • 1
  • 298

I had recently entered a complaint against Parkwest Galleries and how they were not understanding to a complaint made about art work purchased on a recent cruise on the Celebrity Ship Equinox. Well I want to tell everyone that I was contacted by Parkwest personally and had a chance to discuss my problem. What a very understanding group of people they are. I worked with Lisa Hershberger over the... Read more

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  • Mar 16, 2013
  • Shopping
  • La Quinta, California
  • Peter Max Painting
  • 3
  • 428

Recently we were aboard the Celebrity Cruise Ship Equinox. We bought $41,000 worth of Peter Max art work. When we returned home due to personal reasons we had to cancel the order. Park West kept 15% of the money as a cancellation fee. When the art was purchased we were told we had 40 days to cancel the order or exchange art work. Nothing was ever said as to the 15% fee to cancel, as a matter of... Read more

Was this review helpful? 3 9

  • Mar 05, 2013
  • Shopping
  • Art Painting
  • 402

We purchased ten pieces of art from Park west gallery on a cruise ship and did not receive what we bought . We have been deceived by a great deal of hype at the auctions . When we purchased pieces we were not told that what we saw was not what we would receive . Inferior pieces less than poster quality . Framed with plastic not glass as advised and most pieces loose in frames as not backed... Read more

Was this review helpful? 3 20

  • Nov 27, 2012
  • Furniture and Decor
  • Deltona, Florida
  • 1
  • 351

DO NOT PURCHASE ARTWORK FROM PARK WEST GALLERY - POOR CUSTOMER SERVICE. My company purchased many pieces of art from Park West Gallery. However, my last experience with Park West has been horrendous and I will NEVER buy another piece of artwork from this company. I received a damaged limited edition piece of artwork that I returned. Park West promised me another piece from the same lot. ... Read more

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  • Feb 19, 2011
  • Auctions and Internet Stores
  • London, England
  • Rembrandt Ethching
  • 481

My wife & i Sailed on the Freedom of the seas last year. Spent tens of thousands of dollars on a rembrandt etching only to find its real value was minimal, they deceived & conned us.Dan.H. Park west auctioner Assured us the art work was a great investment as we were buying at sea. When the art work was delivered we sent it to sotherby's fine art department for appraisal and was shocked to be told... Read more

Was this review helpful? 6 20

  • Aug 18, 2010
  • Shipping
  • Boynton Beach, Florida
  • Frame
  • 261

Purchased a print with frame on May 26, 2010. Was promised delivery in 8 weeks, 10 at the most. While on another cruise [Aug 07 thru 14] I enquired about the delivery date & was told that someone would send me the info by e-mail. After waiting for a week I called the tel. # on the invoice, & was told that they are awaiting a shipment of frames and it will be shipped as and when the same is... Read more

Was this review helpful? 3 0
 
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