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1.0

Purchased Alexander Chen "Brooklyn Bridge" art on a Holland cruise and after 4 months and two different shipments of art, I am still left with an unsatisfactory product and waiting for resolution. First shipment had damaged art and second shipment has a warped double matte in multiple locations.

Will have to go thru the so called expedited process and see my art in another 8 weeks. Who knows if it will arrive in satisfactory condition as I have lost all faith in their framing QC process.

Artwork that is sold by PWG is amazing I am just perplexed that a company in this line of work can not complete quality framing. Advice, maybe there should be a better QC process with greater attention to detail in relation to framing based on how much money people spend on your artwork.

Reason of review: Poor customer service.

Location: Portland, Oregon

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Guest

We bid and won a Betty Boop Print of her original pose and what we received was her playing golf.I would not have bid on that

Guest

Has any one contacted the BBB about Park West and the way they treat costumers. We are having the same problems with them.

Guest

Sounds like it was damaged in shipping and not an issue with the original framing?

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