Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
1 comment

I would not recommend Park West to anyone.They are not good at returning calls or emails. I have reached out to them for the last 3 months now and still no resolution.

I will be posting this on social media, If you are on any cruise DO NOT purchase from them. Any issues or concerns they brush you right off. I have contacted them 6 times to update my credit card and even spoke to a customer care agent who said they will update accounting. Now I am behind in payments and what does Park West do they charge my credit card 6 times without my authorization.

I wouldn't of been behind in payments if only there service team update my payment. They all began on Sept 28,2016 and today is now January 15,2017.I am out over $20000.00

Product or Service Mentioned: Park West Gallery Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $24000.

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North Providence, Rhode Island, United States #1310036

File a complaint with the Federal Trade Commission at ftc.gov or call 202-326-2222

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