Product: Park West Gallery Customer Care Clear all filters (0 of 28 reviews match)
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First time I purchased anything on a cruise ship and it will be my last. My wife and myself took a Caribbean cruise on Carnival from August 5 through August 12. We decided to attend one of those "free art auctions" because of the salesperson that talked to us while we...
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Anonymous
Think before buying again

Made the mistake of buying from park west... I enjoy the art but I am sure I over paid by 2x

1.0
Product
Park West Gallery Customer Care
#1347605
Park West Gallery - Bait and Switch
Park West Gallery - Bait and Switch
I was invited to a VIP event in Litchfield AZ. My wife and I spent $22K+. One purchase was Remero Britto's "Growing Field" for $7800. Problem was they sold it at least twice and we weren't the first ones. Then they refused to refund our money as it was "All sales are...
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2.2
Product
Park West Gallery Customer Care
I liked
  • I will never do business with them again
I didn't like
  • Deception
#1337168
I am in Australia and recently while on a cruise with Sun Princess won a painting by Tarkay .On receipt of the post the item was a poster of Looney Tunes (incorrect item) I immediately contacted Customer care and informed them of the mistake I included photos which...
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Product
Park West Gallery Customer Care
#1301391
park west does not respond to customer call and email. does not resolve purchase dispute. I emailed and called you on May 7 to cancel the purchase order, customer number 1845765. reg/serial number 323870.0031. because failed to ship the art work within 40 days as...
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Product
Park West Gallery Customer Care
#1253684
Park West Gallery - Good experience with Park West
I have purchased several paintings mostly originals through past years and everyone arrived perfect to my house -a sculpture too that I had to wait along time but it came! -I had been told it would take that long prior to purchase. I have called the Park West office...
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4.3
Product
Park West Gallery Customer Care
#1219531
I purchased an original piece (one of a kind) at a Park West event in Chicago in April 2016.The piece has been in layaway and I have paid 21 of the 24 payments due. Received a call last night from their Sales Department stating they "don't have my artwork anymore"....
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Anonymous
mrs. Weinstein

I attended an auction for park west gallery and purchased 3(one of a kind)PETER MAX for $15,000 only to be told unfortunately the piece is no longer available stating art had ...

Product
Park West Gallery Customer Care
I liked
  • Artwork
I didn't like
  • Still have defective artwork that needs repaired
  • Customer service sucks
  • Previous deliveries - kept sending art in wrong framing
#1185413
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund.I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
Product
Park West Gallery Customer Care
I didn't like
  • Customer service and how they treat clients
#1167038
After ordering several paintings on numerous cruises, we ordered two more to be framed identical and the matting to be enlarged to make up the size difference.When the first one came, I immediately called and asked how they were going to do that, without them side by...
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Anonymous
Leslie

Well duh...if you don't pay your bills, your credit will be impacted. This is not the bank's fault. It is YOUR own fault. You should have disputed the charge. Ignorance is no ...

Anonymous
Ralph Minnicozzi

I have the same problem. My credit has gone from 738 to under 550 in 8 weeks because I am not paying a cent until they resolve an issue where they sold me a picture they didn’...

2.8
Product
Park West Gallery Customer Care
#1166347
Me and my husband attend a and event December 14-17, 2017 hosted by Parkwest gallery at the Breakers Palm Beach.What a great event it was!!! John Block was the auctioner. But he was not just an auctioner (we'e been to a lot of Parkwest gallery auctions). He was a real...
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5.0
Product
Park West Gallery Customer Care
I liked
  • We like parkwest gallery auctions
#1166216
Park West Gallery - Excellent service
I was recently on the Sun Princess and paid a visit to the Park West Gallery. The staff Henry, Bruce and Ian were so professional and very knowledgeable. Henry Bruce and Ian are friendly and easy to talk with. They were all veru helpful and could answer any question...
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Anonymous
I have a BFA

you must be kidding! Park West is the LAST place I'd go to talk about real art. They are selling nothing but overpriced schlock to neophytes who don't know anything about ar...

5.0
Product
Park West Gallery Customer Care
I liked
  • Artists
  • Sales staff
  • Service
#1129458