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On 11/28/2017 I purchased 3 paintings from Park West Gallery while cruising on Koningsdam/Holland America. They were shipped and I received them on 01/28/2018. The frames for which I had paid were, to me, a monstrosity, so I contacted Park West Gallery asking for...
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Product
Park West Gallery Shipping Service
#1250905
i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as...
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Anonymous
Ralph Minnicozzi

Thank-you, I am well aware of their tactics. I currently have a lawyer involved. They did a bait and switch on “Growing Field”, a $7800 Britto. They sold the painting twice, y...

2.7
Product
Park West Gallery Shipping Service
I didn't like
  • Sell tactics
#1249775
After the so called "auction", I discovered there's a 12 week delivery time.I called customer service several weeks after the end of my cruise & was told my order was still not "manually" entered in their system. I suggested they update their system to the 21st century...
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Anonymous
carnival aussie cruiser

what number did you call, because they're not answering us on any number or email we use

1.0
Product
Park West Gallery Shipping Service
#1140817
I HAVE CONTACTED PARK GALLERY FOR A FULLREFUND OF MY PURCHASES.I WAS TOLD THEY WERE ONE OF ONES ONLY TO FIND THEY AREN'T EVEN ON THEIR WESITE. THEY GOT ME FOR OVER 13,000.00 AND I HAVE YET TO RECEIVE ANYTHING IHAVE ORDERED. I HAVE FILED A COMPLAINT AND PLAN TO TAKE...
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1.0
Product
Park West Gallery Shipping Service
#1130922
I have emailed park west many times now, not once have I got a response.I purchased 4 pieces of art on a ship. 3 of the 4 are damaged. I spent a lot of money for these and i expected them to be in perfect shape. I understand things happen in shipping but 2 of the three...
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2.3
Product
Park West Gallery Shipping Service
I liked
  • Sales people were nice
I didn't like
  • Late delivery
  • Lack of communication
  • Over priced even when told i was getting a deal
#1098066
I purchased a Nano Lopez sculpture called "Lucy" whilst on the Carnival Spirit in May 2016. After waiting 10 months I started emailing Park West Gallery, and to date (14/07/2017) have sent 10 emails with a total of one phone call on 10/04/2017, and two emails dated...
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1.0
Product
Park West Gallery Shipping Service
I liked
  • Artwork on board the ship
  • Nice pieces of artwork
  • Display of artwork
I didn't like
  • Treat people like idiots
  • Lack of communication
  • Non customer service
#1074672
I'm still waiting for the 2nd piece and have emailed Client Services three times over the past few weeks asking when I could expect delivery of artwork registration # 367100. What does it take to get a response let alone an answer. These pieces were meant for my...
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Anonymous
Roslyn Connolly

We too have had a bad experience after spending a considerable amount on our cruise for the artwork, now 9 months later no communication and still waiting.

Anonymous
Anonymous

Horrible experience. Will never purchase from them again. They never replied to my emails or answered phone calls.

1.0
Product
Park West Gallery Shipping Service
#1066490
My Fiancee and I took a Carnival cruise and attended an art auction.We bought a lithograph that we really like and received that about 6 weeks after we got back home, beautifully framed. While at the auction, we were in a raffle and won a full size, signed by the...
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Anonymous
ADM

My husband and I won 2 raffles and were charged shipping of $35 for each piece. It has been a year and we still haven’t received the art.

Anonymous
Larry Sooklalsingh

I was on the Eurodam in February and won a piece of artwork after correctly guessing the cost of a Peter Max sculpture. $ 35 deducted from my credit card but no artwork receiv...

1.5
Product
Park West Gallery Shipping Service
I didn't like
  • Being misled
#1034560
September 2016 – my wife and I purchased (4) works of art on the Explorer of Seas.Upon completion of the transaction we were told it could take 12 to 16 weeks for delivery – no problem. October 2016 – item 1 of 4 arrives – exceeds my expectations! Early November 2016 –...
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Anonymous
Anonymous

File a complaint with the Federal Trade Commission at ftc.gov or call 202-326-2222

3.5
Product
Park West Gallery Shipping Service
I liked
  • Service onboard the ship
#1022082

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Park West Gallery Products and Services

My wife and I purchased 10k in art work on a cruise.They arrived as promised, frames not perfect but corrected by customer svc. In Oct 2016 invited to a weekend show in San Antonio Tx where I purchased The Heavenly Dove for. xmas gift. I AM STILL WAITING for it to...
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Anonymous
Anonymous

I am also having issues with Park West Galleries.... I have been dealing with an issue since April 2016. Would like to hear from others also being jerked around.Who knows....

3.3
Product
Park West Gallery Shipping Service
#997249