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I purchased an original piece (one of a kind) at a Park West event in Chicago in April 2016. The piece has been in layaway and I have paid 21 of the 24 payments due. Received a call last night from their Sales Department stating they "don't have my artwork anymore"....
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I liked
  • Artwork
I didn't like
  • Customer service sucks
  • Lack of product delivery
  • Previous deliveries - kept sending art in wrong framing
#1185413
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund. I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
I didn't like
  • Customer service and how they treat clients
#1167038
After ordering several paintings on numerous cruises, we ordered two more to be framed identical and the matting to be enlarged to make up the size difference. When the first one came, I immediately called and asked how they were going to do that, without them side by...
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1.9
#1166347
Me and my husband attend a and event December 14-17, 2017 hosted by Parkwest gallery at the Breakers Palm Beach. What a great event it was!!! John Block was the auctioner. But he was not just an auctioner (we'e been to a lot of Parkwest gallery auctions). He was a real...
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5.0
I liked
  • We like parkwest gallery auctions
#1166216
Purchased 5 pieces on a recent NCL cruise. 2 of which were quite expensive. On my return home I was informed by my homeowners insurance that there is NO WAY they would insure these pieces for what I had paid. They sent examples they had found online that cost in the...
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Anonymous
Anonymous

I decided to bite my tongue on our January cruise but it’s now mid February and no refund or resolution. I have had to lodge a complaint with my credit card provider to get m...

1.1
#1157822
They are excellent sales people and make you think that what they are selling is hot stuff but if you listen closely you will know what they are selling. If they say it's a print it's a print but it also a print when it's an enhanced original. If they are late in...
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#1156465
Very dishonest company me and my wife attended a art auction on a cruise ship i sign up for the credit card for free art work little did i know they would commit faud and sign my name and charge me for art work i never agreed to purchase. Beware stay away now i have...
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1.0
#1144470
After the so called "auction", I discovered there's a 12 week delivery time. I called customer service several weeks after the end of my cruise & was told my order was still not "manually" entered in their system. I suggested they update their system to the 21st...
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Anonymous
carnival aussie cruiser

what number did you call, because they're not answering us on any number or email we use

Park West Gallery - DID NOT GET WHAT I ORIGINALLY SAW ON THE SHIP
THE SERIOLITOGRAPH IN COLOR ON PAPER I SAW ON THE SHIP WAS MUCH BRIGHTER AND NOT SO SHINY. REGISTRATION NO.182470.2238 BLOOM STEVE HIGH STAKES 2006. MICHAEL HOITASH 11/4 DR. BIRAM STREET HAIFA 3498606 ISRAEL I SAW IT ON THE CROWN PRINCESS CRUISE SHIP. I WAS VERY...
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Product
#1131972
I HAVE CONTACTED PARK GALLERY FOR A FULLREFUND OF MY PURCHASES. I WAS TOLD THEY WERE ONE OF ONES ONLY TO FIND THEY AREN'T EVEN ON THEIR WESITE. THEY GOT ME FOR OVER 13,000.00 AND I HAVE YET TO RECEIVE ANYTHING IHAVE ORDERED. I HAVE FILED A COMPLAINT AND PLAN TO TAKE...
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1.0
#1130922