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I am in Australia and recently while on a cruise with Sun Princess won a painting by Tarkay .On receipt of the post the item was a poster of Looney Tunes (incorrect item) I immediately contacted Customer care and informed them of the mistake I included photos which...
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#1301391
park west does not respond to customer call and email. does not resolve purchase dispute. I emailed and called you on May 7 to cancel the purchase order, customer number 1845765. reg/serial number 323870.0031. because failed to ship the art work within 40 days as...
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#1253684
On 11/28/2017 I purchased 3 paintings from Park West Gallery while cruising on Koningsdam/Holland America. They were shipped and I received them on 01/28/2018. The frames for which I had paid were, to me, a monstrosity, so I contacted Park West Gallery asking for...
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#1250905
i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as...
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2.7
I didn't like
  • Sell tactics
#1249775
Park West Gallery - AWFUL!
AWFUL!! I really wish I read the reviews before purchasing artwork on the cruise I was on. I ordered a piece, they sold it well, they made it sound like the business was reputable and had no issues! Well, I got my piece and the frame had a NOTICEABLE chip in it. So...
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1.0
Product
I didn't like
  • Defective items should not have been shipped
#1241101
I have purchased several pieces over the last 40 years from Park West Gallery, Just purchased two pieces on board the Crown Princess. I have read most of the complaints and some parts are, in my opinion, justified and some are not. Here are some observations of mine:...
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Anonymous
Linda

Total agree. We love all our art and have never had a problem with Park West.

Anonymous
Anonymous

Well said.

3.5
I liked
  • Artwork on board ships
#1236379
Me and my husband cruise often we finally decided, to peek in on a art auction and purchased The first Child by Pino. Beautiful pierce of art. Love it by was mislead. We where told that the piece was never touch by anyone beside Pino and it was on he had in is own...
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1.0
#1221144
Park West Gallery - Good experience with Park West
I have purchased several paintings mostly originals through past years and everyone arrived perfect to my house -a sculpture too that I had to wait along time but it came! -I had been told it would take that long prior to purchase. I have called the Park West office...
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4.3
#1219531
I purchased an original piece (one of a kind) at a Park West event in Chicago in April 2016. The piece has been in layaway and I have paid 21 of the 24 payments due. Received a call last night from their Sales Department stating they "don't have my artwork anymore"....
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Anonymous
mrs. Weinstein

I attended an auction for park west gallery and purchased 3(one of a kind)PETER MAX for $15,000 only to be told unfortunately the piece is no longer available stating art had ...

I liked
  • Artwork
I didn't like
  • Previous deliveries - kept sending art in wrong framing
  • Customer service sucks
  • Lack of product delivery
#1185413

Contact Park West Gallery

Mailing Address:
Park West Gallery
29469 Northwestern Hwy
Southfield, Michigan 48034
USA
Phone:
(877) 440-0630
More
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund. I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
I didn't like
  • Customer service and how they treat clients
#1167038