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Purchased 5 pieces on a recent NCL cruise. 2 of which were quite expensive. On my return home I was informed by my homeowners insurance that there is NO WAY they would insure these pieces for what I had paid. They sent examples they had found online that cost in the...
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Anonymous
Anonymous

I decided to bite my tongue on our January cruise but it’s now mid February and no refund or resolution. I have had to lodge a complaint with my credit card provider to get m...

1.0
#1157822
I have purchased several pieces over the last 40 years from Park West Gallery, Just purchased two pieces on board the Crown Princess. I have read most of the complaints and some parts are, in my opinion, justified and some are not. Here are some observations of mine:...
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Anonymous
Anonymous

Well said.

3.5
I liked
  • Artwork on board ships
#1236379
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund. I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
I didn't like
  • Customer service and how they treat clients
#1167038
Park West Gallery - AWFUL!
AWFUL!! I really wish I read the reviews before purchasing artwork on the cruise I was on. I ordered a piece, they sold it well, they made it sound like the business was reputable and had no issues! Well, I got my piece and the frame had a NOTICEABLE chip in it. So...
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1.0
I didn't like
  • Defective items should not have been shipped
#1241101
i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as...
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2.7
I didn't like
  • Sell tactics
#1249775
Park West Gallery - Good experience with Park West
I have purchased several paintings mostly originals through past years and everyone arrived perfect to my house -a sculpture too that I had to wait along time but it came! -I had been told it would take that long prior to purchase. I have called the Park West office...
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4.3
#1219531
park west does not respond to customer call and email. does not resolve purchase dispute. I emailed and called you on May 7 to cancel the purchase order, customer number 1845765. reg/serial number 323870.0031. because failed to ship the art work within 40 days as...
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#1253684
to have people realize this is a scam? You must research anything you purchase. Spotty wifi on the ship? Oh...so sad, you can't research the REPLICA of the piece you love. Is this on purpose? Of course, it is. You won't get what is on the ship. Nope. You get a factory...
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Anonymous
sharon williams

A very good friend of mine bought 5 Salvador Dali's (to the tune of over $14,000) and years later asked me to help her sell them. A deal (a friend of mine in Beverly Hills) s...

I didn't like
  • Fraudulent business practices
#1108556
Very dishonest company me and my wife attended a art auction on a cruise ship i sign up for the credit card for free art work little did i know they would commit faud and sign my name and charge me for art work i never agreed to purchase. Beware stay away now i have...
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1.0
#1144470
After the so called "auction", I discovered there's a 12 week delivery time. I called customer service several weeks after the end of my cruise & was told my order was still not "manually" entered in their system. I suggested they update their system to the 21st...
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Anonymous
carnival aussie cruiser

what number did you call, because they're not answering us on any number or email we use