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Purchased 5 pieces on a recent NCL cruise. 2 of which were quite expensive. On my return home I was informed by my homeowners insurance that there is NO WAY they would insure these pieces for what I had paid. They sent examples they had found online that cost in the...
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Anonymous
Anonymous

I decided to bite my tongue on our January cruise but it’s now mid February and no refund or resolution. I have had to lodge a complaint with my credit card provider to get m...

1.0
#1157822
I have purchased several pieces over the last 40 years from Park West Gallery, Just purchased two pieces on board the Crown Princess. I have read most of the complaints and some parts are, in my opinion, justified and some are not. Here are some observations of mine:...
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Anonymous
Linda

Total agree. We love all our art and have never had a problem with Park West.

Anonymous
Anonymous

Well said.

3.5
I liked
  • Artwork on board ships
#1236379
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund. I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
I didn't like
  • Customer service and how they treat clients
#1167038
On 11/28/2017 I purchased 3 paintings from Park West Gallery while cruising on Koningsdam/Holland America. They were shipped and I received them on 01/28/2018. The frames for which I had paid were, to me, a monstrosity, so I contacted Park West Gallery asking for...
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#1250905
i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as...
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2.7
I didn't like
  • Sell tactics
#1249775
Park West Gallery - AWFUL!
AWFUL!! I really wish I read the reviews before purchasing artwork on the cruise I was on. I ordered a piece, they sold it well, they made it sound like the business was reputable and had no issues! Well, I got my piece and the frame had a NOTICEABLE chip in it. So...
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1.0
Product
I didn't like
  • Defective items should not have been shipped
#1241101
park west does not respond to customer call and email. does not resolve purchase dispute. I emailed and called you on May 7 to cancel the purchase order, customer number 1845765. reg/serial number 323870.0031. because failed to ship the art work within 40 days as...
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#1253684
Park West Gallery - Good experience with Park West
I have purchased several paintings mostly originals through past years and everyone arrived perfect to my house -a sculpture too that I had to wait along time but it came! -I had been told it would take that long prior to purchase. I have called the Park West office...
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4.3
#1219531
to have people realize this is a scam? You must research anything you purchase. Spotty wifi on the ship? Oh...so sad, you can't research the REPLICA of the piece you love. Is this on purpose? Of course, it is. You won't get what is on the ship. Nope. You get a factory...
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Anonymous
sharon williams

A very good friend of mine bought 5 Salvador Dali's (to the tune of over $14,000) and years later asked me to help her sell them. A deal (a friend of mine in Beverly Hills) s...

I didn't like
  • Fraudulent business practices
#1108556

Contact Park West Gallery

Mailing Address:
Park West Gallery
29469 Northwestern Hwy
Southfield, Michigan 48034
USA
Phone:
(877) 440-0630
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Park West Gallery Products and Services

I made a purchase on the Sea Princess on 3/17/18 and the items were to be shipped in June. Nothing came as scheduled. I have sent numerous E mails and made phone calls daily to various numbers given to me by Princess cruise lines and Park west receipt and off the web ....
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#1313692