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Purchased 5 pieces on a recent NCL cruise. 2 of which were quite expensive. On my return home I was informed by my homeowners insurance that there is NO WAY they would insure these pieces for what I had paid. They sent examples they had found online that cost in the...
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Anonymous
Anonymous

I decided to bite my tongue on our January cruise but it’s now mid February and no refund or resolution. I have had to lodge a complaint with my credit card provider to get m...

1.0
#1157822
Park West Gallery - Bait and Switch
Park West Gallery - Bait and Switch
I was invited to a VIP event in Litchfield AZ. My wife and I spent $22K+. One purchase was Remero Britto's "Growing Field" for $7800. Problem was they sold it at least twice and we weren't the first ones. Then they refused to refund our money as it was "All sales are...
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2.2
I liked
  • I will never do business with them again
I didn't like
  • Deception
#1337168
I bought 2 Disney Thomas kinkade limited edition paintings for $1440 each. I was told I was getting an amazing price as they were worth double what I paid. The paintings came a couple weeks later and were shipped in the incorrect frames. I had been assured this...
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#1351957
I have purchased several pieces over the last 40 years from Park West Gallery, Just purchased two pieces on board the Crown Princess. I have read most of the complaints and some parts are, in my opinion, justified and some are not. Here are some observations of mine:...
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Anonymous
Ralph Minnicozzi

If you read my post, I did have a picture taken with my wife, myself, Mr Britto and the painting. That picture is posted in my comment. So is the wrong picture they sent me th...

ImpressiveChamois
ImpressiveChamois

I agree with pretty much everything you said, but when you pay $7800 for an original acrylic painting on archival foam board, have a picture taken with your wife, yourself, th...

3.5
I liked
  • Artwork on board ships
#1236379
First time I purchased anything on a cruise ship and it will be my last. My wife and myself took a Caribbean cruise on Carnival from August 5 through August 12. We decided to attend one of those "free art auctions" because of the salesperson that talked to us while we...
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1.0
#1347605
I have purchased several hundreds of thousands of dollars worth of art through Park West. Unfortunately I have needed to sell the art but have been unable to. I have tried several auction houses and appraisal companies all of which have said they would only be able to...
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1.0
I didn't like
  • Unwilling to help someone in need
  • No offer to resolve matter
#1351509
They tout a 40 day cancellation and refund policy, but I have been waiting for over a month to get my refund. I cancelled a couple of orders that I put on a cruise one week after I got home, and I have been waiting for more than a month, with no refund. They put my...
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Anonymous
Ben

Did you ever get this refund?

1.0
I didn't like
  • Customer service and how they treat clients
#1167038
Purchased a piece of artwork I decided not to keep. Knew that I had 40 days to return it. Had not received the artwork yet and decided to cancel. What they don’t tell you is if you decide not to purchase you will still owe 15%. That 40 day deal is a scam.
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Anonymous
Ralph Minnicozzi

i had a bait and switch, being sold a painting they didn’t have, then refusing to refund my money. I have a lawyer currently involved. Be VERY careful of Park West. I now acce...

#1327182
i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as...
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Anonymous
Ralph Minnicozzi

Thank-you, I am well aware of their tactics. I currently have a lawyer involved. They did a bait and switch on “Growing Field”, a $7800 Britto. They sold the painting twice, y...

2.7
I didn't like
  • Sell tactics
#1249775

Contact Park West Gallery

Mailing Address:
Park West Gallery
29469 Northwestern Hwy
Southfield, Michigan 48034
USA
Phone:
(877) 440-0630
More
On 11/28/2017 I purchased 3 paintings from Park West Gallery while cruising on Koningsdam/Holland America. They were shipped and I received them on 01/28/2018. The frames for which I had paid were, to me, a monstrosity, so I contacted Park West Gallery asking for...
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#1250905